March 15, 2018
“It was the best of times, it was the worst of times” for two couples that worked with Main Line Kitchen Design.
Both Bob and Jenny Smart and Craig and Lisa Knowbetta began considering their kitchen renovations in late June.
The Smarts went on the internet and began reading reviews of kitchen cabinet dealers and spent time on the web sites Houzz.com and Pinterest looking at photos of kitchens evaluating the styles and colors of other peoples choices. The Knowbettas wanted to get things moving on their project and thinking they would save money gutted their kitchen themselves to get a “feeling for the space”. Lisa Knowbetta began working on a design using software she found online.
After about a week the Smarts had finished their research on kitchen designers and cabinet dealers and had made an appointment with Main Line Kitchen Design. Inside the Knowbettas home, Craig Knowbetta having recovered from an electrical shock and a few stitches had finished gutting the kitchen while Lisa continued trying out different layouts on her free but simplistic online software.
Lisa and Craig’s progress
About a month into their kitchen projects the Smarts had completed the preliminary designs on their kitchen with one of Main Line Kitchen Design’s designers and were awaiting estimates from the contractors Main Line Kitchen Design and a neighbor had recommended. The Knowbettas were having trouble getting contractors to give them bids on their project since they only had Lisa’s rudimentary unfinished design to show contractors and several GC’s refused to returned phone calls or send back their estimates. Craig and Lisa thought they could see why contractors got such a bad rap.
By mid August the Smarts had selected their contractor and were finalizing the finishing touches on their beautiful and functional kitchen. The Knowbettas had found a contractor more expensive than they had hoped who took their deposit and said he could start as soon as the cabinets were ready to be delivered. The Knowbettas then began getting cabinet pricing from different showrooms and home centers using print outs of Lisas designs.
September and school began with the Smarts already having ordered their cabinets, appliances, countertops and flooring. Their start date for construction was October 1st. The Knowbettas were were finding that kitchen design centers had serious issues with Lisa’s design. Even the Home Depot designer said their island wouldn’t fit and that there were problems making the design look right and be functional. The entire project was turning out far more expensive then planned and the family was still living in a construction zone. Dan was also frustrated that his new car had been dented in the Lowes parking lot.
October and construction began for the Smarts right on schedule while the Knowbettas were still confused and having problems fixing design issues with their kitchen and finding a cabinet line and doorstyle they could afford. Thankfully they finally did some research online and found the cabinet dealer and design firm in their area with the best reviews and called Main Line Kitchen Design.
Unfortunately now the Knowbettas were exactly where the Smarts had been back in early July. Main Line Kitchen Design needed to measure their kitchen, work on designs, and give them detailed pricing for their project. The good news was that the new kitchen design was more beautiful and functional than any design they had gotten from home centers. Best of all the cabinet costs were less! A mixed blessing was that Main Line Kitchen Design informed them that their installation quote could have been less but knew their contractor and that he did good work. By November the Knowbetta design was finalized and the cabinets ordered. Their contractor scheduled construction to start in three weeks.
On Thanksgiving the two families had a very different holiday. Family and friends enjoyed a wonderful meal hosted in the Smarts new kitchen. Compliments flowed and the Smarts had an amazing Thanksgiving holiday. The Knowbettas enjoyed the holiday with out of town family. A nice break since they had now been without a kitchen for nearly 5 months and didn’t expected their construction to be finished until early January.
In the end both families got great kitchens, but had very different experiences.
All kitchen designers know that the people who get a finished kitchen first are never the people that start first they are the ones that planned the most BEFORE starting.
Hoping you are more like the Smarts than the Knowbetta’s.
Paul, Julie, John, Stacia, Ed and Tom