It surprises me, but often friends ask me to tell stories about life as a kitchen designer. Funny stories usually involve customers not valuing our input as professional designers and the calamitous results. Or our punking other designers.
Why do red flags go up when Main Line Kitchen Design receives an email like the one below?
I always tell our designers to treat our customers like family. Treating a customer like family DOESN”T mean agreeing with them and rubber stamping their ideas. It means having their best interest at heart, doing your best, and actively trying to prevent them from making a mistake.
Occasionally we run into people that have completely unrealistic expectations about their kitchen renovation. These customers feel that they should experience no inconvenience during a major construction project.