The complexity of kitchen remodels makes it unfortunately easy for unscrupulous professionals to take advantage of homeowners and charge them for services that either aren’t needed or are overpriced. Below are the ways different professionals can steal from their clients.

Architects
Architects are not qualified to design kitchens unless they happen to work for a cabinet dealership. However, they regularly charge clients substantial amounts for their time and for drawings that professional kitchen designers often consider ridiculous. Most qualified kitchen designers will tell you that the most problematic designs they see come from architects. It takes years of designing kitchens in many different cabinet brands to become a good kitchen designer. To add insult to injury, the greater majority of cabinet showrooms and cabinet dealers include the cost of designing a kitchen in the cost of the cabinetry that they sell!
So, actually qualified kitchen designers will do at NO cost the same design work architects charge high hourly rates for. And the architects’ designs are generally useless?!
Removing load bearing walls also does not require an architect. Those drawings should be done by an engineer after the kitchen is designed by a kitchen design professional. Contractors generally have relationships with very affordable engineers who will do the needed drawings. An architect who doesn’t recommend this approach is stealing from you. I won’t tell you how frequently we see that.
Alternatively, architectural plans are needed for putting an addition on a home. BUT those plans will ALSO need to be modified by a professional kitchen designer. Important!! – never get too far along or begin construction before bringing the kitchen drawings to a kitchen designer. And reminder – there is NO cost for their input.
Unfortunately, all too often, we see terrible designs with many mistakes after a homeowner’s addition has been framed. This makes essential adjustments and corrections more costly.

Interior designers
Interior designers also are not qualified to design kitchens. Their help should be limited to color and style advice. Homeowners should also keep in mind that most kitchen designers as well as the sales people at tile stores, countertop stores, and paint stores are frequently more experienced coordinating colors and styles than most interior designers. This is because it is what they do every day. And they get paid commission so they wouldn’t make a living if their advice wasn’t valuable. Interior designers are paid by the hour. Similar to architects charging for input on areas they don’t really know, the knowledgeable professionals don’t charge for better work than what interior designers charge hourly for.

General Contractors
General contractors that sell you cabinets do NOT save you money. They increase the price of the cabinetry before selling it to you and increase what they make on your renovation. Home owners should buy cabinets DIRECTLY from a cabinet dealer or home center. Contractors that direct you to “their cabinet guy” are also usually getting a kickback possibly at your expense. These professionals can steal sometimes 50 percent of the cabinet costs with their padding.

Some kitchen design professionals can steal from clients
Kitchen designers who provide cabinet pricing for designs done by other designers are usually overcharging homeowners and giving them less expensive products. Home owners aren’t knowledgeable enough to understand the subtle changes in cabinetry that less scrupulous designers tend to offer. READ THIS BLOG to understand.
Lastly, beware of people selling you flooring, fixtures and other materials directly. These professionals are also stealing from you without telling you. Sometimes even representing the pricing as discounted when it is padded with their fees.
Main Line Kitchen Design’s mission is to provide every homeowner with the best kitchen available. This includes honest and reasonable pricing. Feel free to contact us with questions as you navigate the process. Regardless of who you work with, we want you to have a successful renovation. Of course, we eager to have you work with us. Bon Appetit!

2 Replies to “How professionals can steal from you when you remodel a kitchen.”
Dawn
Great article, Paul! Your insights are always much appreciated, especially by a novice navigating renovation of her first kitchen. Regarding your final point on flooring, where are ideal places one should look to for flooring? I’m considering a Marmoleum floor (by Forbo) as an eco friendly alternative to laminate and have to purchase product via select dealers or Wayfair. Most dealers offer installation, but I understand that laminate installers often can do this too. So, I’m considering having a kitchen reno contractor handle this install too, if this is better.
pmcalary[ Post Author ]
Hi Dawn,
I am not a flooring expert however with just a little research I found that no major flooring retail company around me carriers Marmoleum. It appears to be a “green” alternative flooring that is marketed directly to the general public. That sends up red flags.
If professionals won’t sell it why not? Why market it online to less knowledgeable non professionals? The answer for these kinds of products is often that they are preying on one issue shoppers. IE people that will place a marketing pitch in this case “sustainable” above knowledge about the product.
These types of products in the kitchen world tend to overpriced cheap junk. For example recycled glass countertops sold on line or “green” cabinets that are all particleboard, or concreate countertops installed by fly by night installers.
“Knowbettas” is the slang term we use for customers that do a little research and then believe that the know better than professionals. Doctors have to deal with people that think their Google search is equal to years of college, med school, and extensive residency programs. Unfortunately our country is becoming less respectful of expertise and experience and more easily swayed by propaganda and outright lies.
I am not an expert here. However I would ask an expert at a large retail flooring store about Marmoleum and if they don’t know anything about it I would not recommend climbing out on the Marmoleum limb without expert direction. Here is a funny blog on a related topic:
https://www.mainlinekitchendesign.com/general/tale-two-kitchens-kitchen-renovation-smarts-knowbettas/